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Returns

Returns

30 Day Satisfaction Guarantee, unless otherwise noted, closeout products, and special orders

We want you to be completely satisfied with your purchase.
If within 30 days after you receive your order you are not completely satisfied please return your purchase to us for a refund of the purchase price (less S&H).

If you have an account with us and used it to make the purchase

  • Log into the website
  • Go to "My Account"
  • Click on the "Customer Orders" tab
  • Find your order and click on the "Return Items" button
  • Fill out and submit the form

Otherwise

  • Call or Click here for our contact form (Opens in new window) for a Return Authorization Number for fastest refund or exchange.
    • Please let us know your reason for return.
  • Prepare your package for return.
    • Write the RA# on the label of your return.
    • Insure your package against possible loss or damage.
  • We will inspect the return to ensure return of all parts, packaging, manuals, etc.
    • All returned merchandise must be in original factory condition, and must include all original packaging materials, blank warranty cards, manuals and accessories.
  • We will send out a replacement or refund your purchase price (minus shipping and any adjustments if there are missing parts, manuals, etc.)